Privacy Statement – Axia Markets Pro

Last updated: October 1, 2025

This privacy statement applies to citizens and legal permanent residents of the European Economic Area (EEA) and Switzerland.

At Axia Markets Pro, we value your privacy. This statement explains how we handle your personal data when you interact with our website https://axiamarketspro.com.
We comply with all applicable privacy legislation, including the General Data Protection Regulation (GDPR). That means, among other things, that:

We clearly state the purposes for which we process personal data.
We limit our collection of personal data to what is necessary for legitimate purposes.
We request your consent before processing personal data when required.
We implement appropriate security measures to protect your personal data.
We respect your right to access, correct, or delete your personal data upon request.

If you have any questions, please contact us using the details at the end of this statement.

1. Purpose, Data, and Retention Period

We may collect or receive personal information for the following purposes:

1.1 Contact and Communication

If you contact us via email, phone, or our web forms, we may collect:

First and last name
Email address
Any information you choose to include in your message

Legal basis: Consent or legitimate interest (responding to your inquiry).
Retention period: We retain your data only as long as necessary to respond to your inquiry or comply with legal obligations.

1.2 Newsletter and Updates

If you subscribe to our updates, we collect:

First and last name
Email address

Legal basis: Consent.
Retention period: Until you unsubscribe or withdraw consent.

1.3 Website Analytics and Performance

To improve our website and user experience, we use analytics tools (such as Google Analytics) which may collect:

IP address (anonymized where possible)
Browser type and version
Device information
Pages visited and time spent

Legal basis: Legitimate interest (website performance and improvement).
Retention period: As defined by our analytics provider, typically no longer than 26 months.

1.4 Legal Compliance

We may process personal data to comply with legal obligations or respond to lawful requests by authorities.
Legal basis: Legal obligation.
Retention period: As long as required by law.

2. Sharing with Other Parties

We only share data with third parties where necessary to provide services, or where legally required.

Processors:

Name	Country	Purpose
Google LLC (Google Analytics)	United States	Website analytics and visitor statistics
Intuit Inc. (Mailchimp)	United States	Email marketing and mailing list management
Freshworks Inc. (Freshdesk)	United States (with EU data centers available)	Customer support and contact form management
Zapier Inc.	United States	Workflow automation and integration between apps

We ensure that all data transfers outside the EEA comply with GDPR through appropriate safeguards such as Standard Contractual Clauses (SCCs).

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic.
For detailed information, please review our [Cookie Policy].

4. Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Access to personal data is restricted to employees or service providers who need it to perform their duties.

5. Third-Party Websites

This privacy statement does not apply to external websites linked from our site. We recommend reviewing the privacy statements of any third-party sites you visit.

6. Changes to This Privacy Statement

We may update this privacy statement from time to time. Any significant changes will be clearly indicated on this page with a new effective date.

7. Your Rights

Under GDPR, you have the right to: